How We Work
With You
Built for service business owners who want to grow — without losing control. You keep 100% ownership. We build and run your entire back office.
Scale Without
Giving Up Ownership
With SBS, you keep 100% ownership and decision-making authority — while gaining a fully structured, professionally managed back office that operates like a much larger company.
You Stay in Charge
Every strategic decision stays with you. We execute your vision with precision — never overstepping, always supporting.
We Build the Infrastructure
From SOPs to hiring to dashboards — we construct the operational engine that lets your business run without constant owner involvement.
Full Transparency Always
The SBSIFY dashboard gives you live visibility into everything happening — no black boxes, no surprises.
with Systems
with Data
Not by Cutting Corners
The SBS Model:
Four Integrated Departments
Each department is designed to work together as one unified operation — not scattered tools or freelancers.
We run the daily engine of your business — every inbound call, every job, every follow-up.
- Call answering, booking & customer communication
- CRM management (FieldPulse, ServiceTitan, Jobber & more)
- Job scheduling & dispatch
- Follow-ups to close missed or pending opportunities
- SOPs, workflows & automation
- AI-powered tools to increase efficiency and consistency
Leads mean nothing if they aren't tracked, answered, and converted. We align marketing with operations end-to-end.
- Local marketing coordination & execution support
- SEO & local visibility management
- Web design & content writing
- Social media management
- Lead tracking & source attribution
- Sales funnel alignment from first call to closed job
This is not bookkeeping replacement. This is operational financial intelligence for owners who want real control of their money.
- Revenue & job-level performance tracking
- Margin visibility & cost awareness
- Loan consultation support
You can't manage what you can't measure. We build the reporting layer that turns your daily operations into clear, actionable insights.
- Department-level KPIs
- Live dashboards & real-time reporting
- Data-driven insights for smarter decisions
A Complete Process to Build
Your Professional Back Office
From day one consultation to a fully operational team — every step handled by SBS so nothing falls through the cracks.
Diagnostic Meeting & Data Collection
We start with a comprehensive meeting to gather all necessary information about your business, your needs as an owner, current challenges, and growth objectives. This ensures a clear vision before implementation begins.
Office Setup & Team Planning
We create a tailored plan covering required office setup, the number and types of employees needed, operational priorities, and practical solutions to current issues. The goal is to build an administrative foundation that supports long-term growth.
Office Setup Execution
We handle the full physical and technical execution of office preparation — furniture, computers, internet, licenses, and all legal requirements. The result: a fully operational office ready for work from day one.
Technical Environment & Digital Systems
We configure the full digital infrastructure — computers, access permissions, file organization, and integration of all administrative and operational systems. This guarantees full readiness from day one.
Administrative & Data Systems
We implement integrated systems for task management, HR management, performance evaluation, and company data organization. This phase is critical for building the live dashboards that give you real visibility into your business.
Hiring & Building Your Team
We define required roles, prepare job descriptions, conduct interviews, and select the right candidates — then fully integrate them into your work environment. You approve, we execute.
Training & Full Operational Readiness
We prepare the team for real work through practical system training, SOP implementation, real-scenario simulations, and performance gap evaluation. The result: a fully capable team ready to operate efficiently from day one.
Industry-Focused.
Operator-Driven.
We specialize in service-based businesses — which means real, industry-specific workflows built by people who understand your world.
What Our Customers
Say About Us
Before My SBS, everything depended on me. We were getting calls and jobs, but the business felt chaotic. Missed calls, no clear follow-up process, and I honestly didn't know which marketing was actually working.
SBS came in and built structure around everything — calls, scheduling, CRM, follow-ups, and reporting. Now I can open a dashboard and see what's happening instead of guessing.
The biggest difference is time. I'm no longer stuck managing the back office all day, and revenue is more predictable because leads aren't falling through the cracks.
Our calls are handled properly, marketing leads are tracked, and we finally understand our numbers. I can see job performance, conversion rates, and where we're losing money.
What surprised me most is how affordable it is compared to hiring even one full-time employee. SBS didn't change how we run our business — they made it run better.
Stop Running Your Business Alone.
Let's Build Your Office.
Schedule a free consultation. No pressure. No commitment. Just clarity on what MY-SBS can do for your business.
HOW WE WORK WITH YOU?
Built for Service Business Owners Who Want to Grow — Without Losing Control
Our Strategy
We work with businesses that already have traction but lack structure, visibility, and leverage.
Instead of adding more employees or pressure, we:
Replace chaos with systems
Replace guessing with data
Affordable by Design, Not by Cutting Corners
Industry-Focused. Operator-Driven.
We specialize in service-based businesses.
1
Garage door companies
2
HVAC Companies
3
Plumbers Companies
4
Roofing Companies
What Our Customers Say About Us
Our calls are handled properly, marketing leads are tracked, and we finally understand our numbers. I can see job performance, conversion rates, and where we’re losing money.
What surprised me most is how affordable it is compared to hiring even one full-time employee.
SBS didn’t change how we run our business, they made it run better.
This is the first time our business feels under control.
Robert Davis
Owner, HVAC Service Company
FL, USA
Before My SBS, everything depended on me.
We were getting calls and jobs, but the business felt chaotic. Missed calls, no clear follow-up process, and I honestly didn’t know which marketing was actually working.
SBS came in and built structure around everything — calls, scheduling, CRM, follow-ups, and reporting. Now I can open a dashboard and see what’s happening instead of guessing.
The biggest difference is time. I’m no longer stuck managing the back office all day, and revenue is more predictable because leads aren’t falling through the cracks.
It feels like having a full operations, marketing, and reporting team, without hiring one.
Jemmy D,
Garage Door Company Ownwer
FL, USA